Can we customize our package?
Absolutely! We understand that every couple has unique needs and preferences, which is why we offer customizable packages. Whether you want to add additional hours of coverage, include an engagement session, or upgrade to a premium album package, we're here to accommodate your specific requests. Just let us know what you're looking for, and we'll work together to create a package that perfectly fits your vision and budget.
Can we request specific shots or poses?
Of course! We want to ensure that your wedding photos reflect your personality and style, so we welcome your input and specific requests for shots or poses. Whether you have a list of must-have family portraits, creative ideas for couple shots, or special moments you want captured throughout the day, we're here to listen and bring your vision to life. Feel free to share your ideas with us, and we'll work together to make sure your photos are exactly what you envision.
what shooting equipment do you use?
We use the latest professional photography equipment to ensure the highest quality photos on your wedding day. Our equipment includes high-definition mirrorless cameras (Canon R5, Sony a7R) also we use film camera Pentax medium format, a variety of premium lenses (RF 28-70mm f2, RF 50mm 1.2, EF 135 mm f2, FE 85mm f1.8) to capture different angles and details, professional lighting equipment for both indoor and outdoor environments, and backup equipment so we can be prepared for any situation. We're confident that we invest in the best tools available to deliver amazing results you'll cherish for a lifetime..
Do you have backup equipment?
Yes, we always come prepared with backup equipment to ensure a seamless experience on your wedding day. Our backup gear includes additional cameras, lenses, lighting equipment, and memory cards, hard drivers. In the unlikely event of technical issues or equipment failure, we have the necessary backups to continue capturing your special moments without interruption. Your peace of mind is our priority, and we take every precaution to ensure that your wedding day memories are preserved flawlessly.
What is your cancellation or rescheduling policy?
Our cancellation or rescheduling policy is as follows:
Once the non-refundable deposit is paid and the contract is signed, the date is reserved exclusively for you, and we turn away other potential clients for that date. Therefore, the deposit is non-refundable.
If you need to reschedule your wedding date, we will do our best to accommodate the change based on our availability.
We understand that unforeseen circumstances may arise, and we are committed to working with you to find the best solution possible. Please don't hesitate to reach out to discuss any concerns or questions you may have regarding our cancellation or rescheduling policy.
Are there any additional fees we should be aware of?
Our packages are designed to be transparent and comprehensive, covering all essential photography services for your wedding day. However, there may be additional fees or expenses to consider, depending on your specific needs and circumstances. These could include:
1. All travel expenses included in the package price.
2. Additional hours of coverage: Our packages typically include a certain number of hours of photography coverage. If you require additional coverage beyond the agreed-upon timeframe, extra fees may apply.
3. Customizations or add-ons: While our packages offer a variety of services and options to choose from, certain customizations or add-ons may incur additional fees. These could include extra albums or prints, additional editing services, or special requests outside of the standard package offerings.
4. Taxes and gratuities: All taxes included in the price. Additionally, gratuities for exceptional service are always appreciated but not required.
We strive to be upfront and transparent about any potential additional fees or expenses, and we are happy to provide a detailed breakdown of costs upon request. Our goal is to ensure that you have a clear understanding of all associated expenses and that there are no surprises when it comes to pricing. If you have any questions or concerns about fees or expenses, please don't hesitate to reach out, and we'll be happy to discuss them with you further.
How do we secure our wedding date with you?
To secure your wedding date with us, we require the signing of a contract and a deposit of 20%. This deposit ensures that your date is reserved exclusively for you, and we will not book any other events for that day. Upon signing the contract and submitting the deposit, your wedding date will be officially confirmed in our calendar.
The contract outlines the terms and conditions of our services, including details such as the package selected, payment schedule, cancellation policy, and other important considerations. Once the contract is signed and the deposit is received, we will provide you with a copy for your records.
We understand that choosing a wedding photographer is an important decision, and we want to make the booking process as simple and straightforward as possible. If you have any questions or concerns about the contract, please don't hesitate to reach out, and we'll be happy to assist you.
Do you have liability insurance?
Yes, we carry liability insurance to ensure that both you and our team are protected in the unlikely event of accidents or unforeseen circumstances during your wedding day. Our liability insurance provides coverage for property damage, bodily injury, and other potential liabilities that may arise while we are providing photography services at your event. Your peace of mind is important to us, and we take every precaution to ensure that your wedding day is stress-free and enjoyable. If you have any further questions or require additional information about our liability insurance coverage, please don't hesitate to ask.
Can we meet in person or make a videocall before booking?
Absolutely! We understand the importance of building a personal connection and ensuring that we're the right fit for your wedding day. We're more than happy to arrange an in-person meeting at a convenient location or schedule a video call to discuss your vision, answer any questions you may have, and get to know each other better. This meeting allows us to understand your preferences, share our portfolio and approach, and address any concerns you may have before making a decision. Your comfort and confidence in our services are paramount, and we want to ensure that you feel fully informed and excited about choosing us as your wedding photographer. Please let us know your preferred method of communication, and we'll schedule a meeting at a time that works best for you.
Do you have any question?
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